Diagno - Customer Success Story

Diagno Finland Oy, a leading provider of workshop equipment and maintenance services with nine locations, faced the challenge of consolidating multiple systems and improving efficiency. With support from the BOP Alliance partner SprintIT, Diagno implemented Odoo to achieve transparency and efficiency in their workshop services.

Diagno previously operated three separate systems for ERP, finance, and field service management, complemented by numerous Excel sheets. This fragmented system landscape led to manual data transfers, limited visibility, and inefficient processes.

The main goals for Diagno were to reduce manual work, improve data consistency, and create a user-friendly system accessible to all employees. Additionally, regulatory requirements had to be met and maintenance logs efficiently managed.

By implementing Odoo with SprintIT, Diagno consolidated three systems into one platform. This resulted in improved visibility across departments, more efficient processes, and the ability to manage maintenance work directly on-site. The collaboration with SprintIT was described as collaborative and goal-oriented, contributing to the successful project completion within budget.